A competent, dedicated customer service

FD&L believes strongly in a personalized customer service and that’s why it assigns a qualified member of its staff to each individual customer. This person will follow the customer constantly, responding to all his/her enquiries and requests for support.

FD&L provides customers that require detailed monitoring of their shipments with an advanced reporting system based on Microsoft Office and distributed in a cloud through Microsoft OneDrive. A system capable of providing all data on delivery performance and shipment figures for a series of analytical parameters.
The customers will have no doubts about the number of goods shipped. In fact, they will be able to analyse a series of dynamic reports in the form of Microsoft Excel files on the web using a tablet, smartphone or PC.